After placing a successful order on djmbeauty.com, you will receive an order confirmation email within 1 business day. Your order will be processed and shipped within 3 business days after confirmation.

 Please note: we currently dispatch orders Monday through Friday only.

All orders are shipped from Hong Kong. Delivery times and shipping fees are as follows:

Standard International Shipping:

Estimated delivery in 7–15 business days depending on your destination.

Shipping Fees:

○ Free for orders over $99

○ Flat $50 fee for orders under $99

Please note: actual delivery times may vary depending on local postal services and customs processing.

As all orders are shipped from Hong Kong, customs duties or import taxes may apply depending on your country’s regulations.

These charges are not included in your purchase and are the responsibility of the customer.

If you're unsure whether your order will incur additional customs fees, we recommend contacting your local customs office before placing an order.

Once your order has been shipped, you will receive a shipment notification via email with tracking details. You can use this tracking number to follow the delivery status of your package.

Please make sure to enter your correct and complete shipping address at checkout.

DJM Beauty is not responsible for lost or undeliverable packages due to incorrect address information.

Orders shipped to the wrong address due to customer error will not be refunded or replaced.

Please make sure to enter your correct and complete shipping address at checkout.

DJM Beauty is not responsible for lost or undeliverable packages due to incorrect address information.

Orders shipped to the wrong address due to customer error will not be refunded or replaced.